Here are the questions we get asked the most about the HX-2.
Do you have any Training Videos
Yes, we do, you can find a link to them here.
Why does my HX2 place me in Canberra?
Your HX2 will default your location to Canberra if you have no current GPS Fix. Giving your HX2 a clear unobstructed view of the sky will quickly connect to satellites and your HX-2 will place you correctly.
Can I run the On-Road, Off-Road and Adventure Maps modes at the same time
Yes, you can! Please refer to our knowledge base article on this topic here.
Help, My HX-2 wont turn on
If you have clicked the power button down and nothing happens, try holding it down for a couple of seconds. If that does not resolve the issue please refer to our knowledge base article on this topic here.
How do I add a Waypoint
There are a few ways you can add a waypoint on your HX-2, please refer to our knowledge base article on this topic here.
How do I change the On-Road guidance voice
You can change the voice for the voice guidance on your HX-2 through the App settings menu. To see a more in depth explanation please refer to our knowledge base article on this topic here.
How do I connect to WiFi
The easiest way to access the WiFi settings screen is to click the WiFi indicator in the top right hand corner of the screen. To see a more in depth explanation please refer to our knowledge base article on this topic here.
How do I find the Serial Number in my HX-2 software
If you would like to see your Serial number of your HX-2 it is on the back of your unit or the side of the box, but you can also find it from inside the system settings. To see a more in depth explanation please refer to our knowledge base article on this topic here.
My HX-2 Mount won’t stick
If your HX-2 Suction Mount does not stick correctly please refer to our knowledge base article on this topic here.
How Do I Search for an Address
The easiest way to do this is by using the Search icon in the On-Road program. To see a more in depth explanation please refer to our knowledge base article on this topic here.