--- title: HX-1 (Legacy Unit) | Knowledge Base description: HX-1 GPS Navigator Model --- [Skip to content](https://kb.hemamaps.com/hx-1-legacy-unit#main-content) English Show submenu for translations [Submit a ticket](https://kb.hemamaps.com/kb-tickets/new) [Customer portal](https://kb.hemamaps.com/tickets-view) ![Hema Maps Logo (1)](https://kb.hemamaps.com/hs-fs/hubfs/Hema%20Maps%20Logo%20(1).png?width=128&height=72&name=Hema%20Maps%20Logo%20(1).png) Open main navigation Close main navigation - English Show submenu for translations - [Submit a ticket](https://kb.hemamaps.com/kb-tickets/new) - [Customer portal](https://kb.hemamaps.com/tickets-view) - [Shop](https://hemamaps.com/) [Shop](https://hemamaps.com/) How can we help? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://kb.hemamaps.com/) 2. [HX-1 (Legacy Unit)](https://kb.hemamaps.com/hx-1-legacy-unit) # HX-1 (Legacy Unit) HX-1 GPS Navigator Model - [HX-1 - Hema Cloud retired](https://kb.hemamaps.com/hx1-hema-cloud-due-to-retire) - [HX-1 - Updating to Camps 10 POI data](https://kb.hemamaps.com/hx-1-drive-updating-to-camps-10-poi-data) - [HX1 - Drive Map Updates](https://kb.hemamaps.com/hx1-update-error-101-108) ## General - [HX-1 - A white screen keeps popping up on my unit when driving??](https://kb.hemamaps.com/hx-1-navigator-white-screen-pop-ups-when-driving) - [HX-1 - How to reset your GPS Satellite Data](https://kb.hemamaps.com/hx-1-navigator-how-to-reset-gps-receiver) - [HX-1 - How to hard reset a HX-1](https://kb.hemamaps.com/hx-1-navigator-how-to-hard-reset) - [HX-1 - Can I run both Drive and Explore mode apps at the same time](https://kb.hemamaps.com/hx-1-can-i-run-both-drive-and-explore-mode-apps-at-the-same-time) - [HX-1 - Is the HX-1 capable of running a reverse camera](https://kb.hemamaps.com/hx-1-navigator-) - [HX-1 - How do I hide the keyboard to see the save button](https://kb.hemamaps.com/keyboard-hides-save-button) - [HX-1 - How to stop "pinging" sound while driving](https://kb.hemamaps.com/hx-1-navigator-how-to-stop-pinging-sound-while-driving) - [HX-1 - How to turn off keyboard tap sound](https://kb.hemamaps.com/hx-1-how-to-turn-off-keyboard-tap-sound) - [HX-1 - Won't recognise an SD card I have inserted](https://kb.hemamaps.com/hx-1-wont-recognise-an-sd-card-i-have-inserted) - [HX-1 - Slow charging using non-standard power source](https://kb.hemamaps.com/hx-1-navigator-slow-charging-using-non-standard-power-source) - [HX-1 - Minimising battery usage](https://kb.hemamaps.com/hx-1-navigator-minimising-battery-usage) See less ▼ ## Drive - [HX-1 - Why has Karen stopped talking to Me](https://kb.hemamaps.com/the-lady-has-stopped-talking-to-me) - [HX-1 - How Do I Change My Car Model](https://kb.hemamaps.com/hx-1-navigator-how-do-i-change-my-car-model) - [HX1 Street & Explore Updates](https://kb.hemamaps.com/hx1-street-explore-updates) ## Explore - [HX-1 - Explore has stopped responding](https://kb.hemamaps.com/hx-1-navigator-explore-is-not-responding) - [HX-1 - Can I load OziExplorer or other format maps on it](https://kb.hemamaps.com/can-i-load-oziexplorer-or-other-format-maps-on-the-hx-1) - [HX-1 - Duplicated map sources after update](https://kb.hemamaps.com/duplicated-map-sources-after-update) - [HX1 - Hema Explorer Map Upgrade](https://kb.hemamaps.com/hema-explorer-map-upgrade) - [Hema Nav - 2026 August Updates](https://kb.hemamaps.com/hema-nav-2026-august-updates) - [HR-1 NAV](https://kb.hemamaps.com/hr-1-nav) - [Alpine NaviStick](https://kb.hemamaps.com/alpine-navistick) - [HX-BOX](https://kb.hemamaps.com/hx-box) - [Hema Nav](https://kb.hemamaps.com/hema-nav#main-content) - [Installing the new software](https://kb.hemamaps.com/hema-nav#installing-the-new-software) - [Tips & Tricks](https://kb.hemamaps.com/hema-nav#tips-tricks) - [Updates and Announcements](https://kb.hemamaps.com/hema-nav#updates-and-announcements) - [Troubleshooting](https://kb.hemamaps.com/hema-nav#troubleshooting) - [Hema Nav User Manual](https://kb.hemamaps.com/hema-nav#hema-nav-user-manual) - [Hema University Webinar](https://kb.hemamaps.com/hema-nav#hema-university-webinar) - [HR-1](https://kb.hemamaps.com/hr-1) - [HX-2 Plus](https://kb.hemamaps.com/hx-2-plus#main-content) - [General](https://kb.hemamaps.com/hx-2-plus#general) - [HX-2](https://kb.hemamaps.com/hx-2#main-content) - [General](https://kb.hemamaps.com/hx-2#general) - [Deep Dive](https://kb.hemamaps.com/hx-2#deep-dive) - [Aerpro - AMHXD3](https://kb.hemamaps.com/aerpro-amhxd3#main-content) - [Other](https://kb.hemamaps.com/aerpro-amhxd3#other) - [NS1000](https://kb.hemamaps.com/ns1000) - [4x4 Explorer](https://kb.hemamaps.com/4x4-explorer#main-content) - [General](https://kb.hemamaps.com/4x4-explorer#general) - [Guides and How tos](https://kb.hemamaps.com/4x4-explorer#guides-and-how-tos) - [App Store Management](https://kb.hemamaps.com/4x4-explorer#app-store-management) - [Troubleshooting](https://kb.hemamaps.com/4x4-explorer#troubleshooting) - [Updates and Announcements](https://kb.hemamaps.com/4x4-explorer#updates-and-announcements) - [Hema 4WD Maps](https://kb.hemamaps.com/hema-4wd-maps#main-content) - [General](https://kb.hemamaps.com/hema-4wd-maps#general) - [Memory Map](https://kb.hemamaps.com/hema-4wd-maps#memory-map) - [Updates and Announcements](https://kb.hemamaps.com/hema-4wd-maps#updates-and-announcements) - [iOS](https://kb.hemamaps.com/hema-4wd-maps#ios) - [Android](https://kb.hemamaps.com/hema-4wd-maps#android) - [Hema Explorer (Legacy App)](https://kb.hemamaps.com/hema-explorer-legacy-app#main-content) - [General](https://kb.hemamaps.com/hema-explorer-legacy-app#general) - [iOS](https://kb.hemamaps.com/hema-explorer-legacy-app#ios) - [Android](https://kb.hemamaps.com/hema-explorer-legacy-app#android) - [App Store Management](https://kb.hemamaps.com/hema-explorer-legacy-app#app-store-management) - [HX-1 (Legacy Unit)](https://kb.hemamaps.com/hx-1-legacy-unit#main-content) - [General](https://kb.hemamaps.com/hx-1-legacy-unit#general) - [Drive](https://kb.hemamaps.com/hx-1-legacy-unit#drive) - [Explore](https://kb.hemamaps.com/hx-1-legacy-unit#explore) - [HN7 (Legacy Unit)](https://kb.hemamaps.com/hn7-legacy-unit#main-content) - [General](https://kb.hemamaps.com/hn7-legacy-unit#general) - [HN7](https://kb.hemamaps.com/hn7-legacy-unit#hn7) - [HN6](https://kb.hemamaps.com/hn7-legacy-unit#hn6) - [HN5](https://kb.hemamaps.com/hn7-legacy-unit#hn5) - [iGO - Street](https://kb.hemamaps.com/hn7-legacy-unit#igo-street) - [OziExplorer - 4WD](https://kb.hemamaps.com/hn7-legacy-unit#oziexplorer-4wd) - [Garmin Navigators](https://kb.hemamaps.com/garmin-navigators) - [User Manuals / eGuides](https://kb.hemamaps.com/user-manuals-eguides#main-content) - [GPS Navigators](https://kb.hemamaps.com/user-manuals-eguides#gps-navigators) - [Apps](https://kb.hemamaps.com/user-manuals-eguides#apps) - [Hema Accessories](https://kb.hemamaps.com/user-manuals-eguides#hema-accessories) - [General](https://kb.hemamaps.com/general#main-content) - [General](https://kb.hemamaps.com/general#general) - [GPS Navigators](https://kb.hemamaps.com/general#gps-navigators) - [Apps](https://kb.hemamaps.com/general#apps) - [iOS](https://kb.hemamaps.com/general#ios) - [Android](https://kb.hemamaps.com/general#android) - [PC](https://kb.hemamaps.com/pc#main-content) - [General](https://kb.hemamaps.com/pc#general) - [Hema Navigator Explorer](https://kb.hemamaps.com/pc#hema-navigator-explorer) - [Online Training](https://kb.hemamaps.com/online-training) - [Legacy Unit Repairs](https://kb.hemamaps.com/legacy-unit-repairs) [![Hema Maps Logo (1)](https://kb.hemamaps.com/hs-fs/hubfs/Hema%20Maps%20Logo%20(1).png?width=228&height=128&name=Hema%20Maps%20Logo%20(1).png "Hema Maps Logo (1)")](https://www.hemamaps.com/) **Address** 3 Wyman Pl, Braeside VIC 3195 **Contact us** 03 7054 4300  10 AM - 4 PM AEST [appsupport@hemagroup.com.au](mailto:appsupport@hemagroup.com.au) Copyright © 2026, Hema Maps