--- title: Hema Explorer (Legacy App) | Knowledge Base description: Explorer app questions --- [Skip to content](https://kb.hemamaps.com/hema-explorer-legacy-app#main-content) English Show submenu for translations [Submit a ticket](https://kb.hemamaps.com/kb-tickets/new) [Customer portal](https://kb.hemamaps.com/tickets-view) ![Hema Maps Logo (1)](https://kb.hemamaps.com/hs-fs/hubfs/Hema%20Maps%20Logo%20(1).png?width=128&height=72&name=Hema%20Maps%20Logo%20(1).png) Open main navigation Close main navigation - English Show submenu for translations - [Submit a ticket](https://kb.hemamaps.com/kb-tickets/new) - [Customer portal](https://kb.hemamaps.com/tickets-view) - [Shop](https://hemamaps.com/) [Shop](https://hemamaps.com/) How can we help? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://kb.hemamaps.com/) 2. [Hema Explorer (Legacy App)](https://kb.hemamaps.com/hema-explorer-legacy-app) # Hema Explorer (Legacy App) Explorer app questions - [Hema Explorer App - Hema Cloud retired](https://kb.hemamaps.com/hema-explorer-app-hema-cloud-retired) ## General - [Hema Explorer - Converting data from Hema Navigator for use with Hema Explorer](https://kb.hemamaps.com/hema-explorer-general-converting-data-from-hema-navigator-for-use-with-hema-explorer) - [Hema Explorer - Understanding Map Layers](https://kb.hemamaps.com/hema-explorer-general-understanding-map-layers) - [Hema Explorer - How do you use the new Layers panel/zooming compared to earlier versions?](https://kb.hemamaps.com/hema-explorer-how-do-you-use-the-new-layers-panel/zooming-compared-to-earlier-versions) - [Hema Explorer - Can I use my existing maps with the app?](https://kb.hemamaps.com/hema-explorer-can-i-use-my-existing-maps-with-the-app) - [Hema Explorer - Does the app do "Turn-by-Turn" navigation?](https://kb.hemamaps.com/hema-explorer-does-the-app-do-turn-by-turn-navigation) - [Hema Explorer - In version 3 of the app, why can't I download the whole country at zoom level 16?](https://kb.hemamaps.com/hema-explorer-in-version-3-of-the-app-why-cant-i-download-the-whole-country-at-zoom-level-16) - [Hema Explorer - Why can't I download satellite imagery?](https://kb.hemamaps.com/hema-explorer-why-cant-i-download-satellite-imagery) - [Hema Explorer - Map Examples](https://kb.hemamaps.com/hema-explorer-map-examples) - [Hema Explorer - What scales are the map layers?](https://kb.hemamaps.com/hema-explorer-what-scales-are-the-map-layers) - [Hema Explorer - Exporting Tracks / Waypoints](https://kb.hemamaps.com/hema-explorer-exporting-tracks-/-waypoints) - [Hema Explorer - Importing GPX trek files downloaded from the Boiling Billy website](https://kb.hemamaps.com/hema-explorer-general-importing-gpx-trek-files-downloaded-from-the-boiling-billy-website) - [What is the Pro subscription?](https://kb.hemamaps.com/what-is-the-pro-subscription) - [Pro Subscription - How to purchase?](https://kb.hemamaps.com/hema-explorer-pro-subscription-) - [Pro Subscription - How to Manage and/or cancel?](https://kb.hemamaps.com/hema-explorer-general-pro-subscription-how-to-manage-and/or-cancel) - [Install the Hema Explorer App without Purchasing Again](https://kb.hemamaps.com/install-the-hema-explorer-app-without-purchasing-again) - [What is the Legend for Hema Explorer 150k map?](https://kb.hemamaps.com/navigator-what-is-the-legend-for-hema-explorer-150k-map) - [What do the Track Difficulty icons mean in the Explorer map?](https://kb.hemamaps.com/apps-what-do-the-track-difficulty-icons-mean-in-the-explorer-map) - [Sync data to a new device](https://kb.hemamaps.com/hema-explorer-sync-data-to-a-new-device) - [Zooming in results in a white / grey screen with no map visible](https://kb.hemamaps.com/hema-explorer-general-zooming-in-results-in-a-white-/-grey-screen-with-no-map-visible) - [What is the difference between ONLINE and OFFLINE maps?](https://kb.hemamaps.com/what-is-the-difference-between-online-and-offline-maps) - [About Offline and Online map layers](https://kb.hemamaps.com/hema-explorer-general-about-offline-and-online-map-layers) - [I don't see the Hema map layer - only the HERE map layers](https://kb.hemamaps.com/i-dont-see-the-hema-map-layer-only-the-here-map-layers) - [Are there different legends for different maps?](https://kb.hemamaps.com/are-there-different-legends-for-different-maps) - [Trouble Downloading Content?](https://kb.hemamaps.com/hema-explorer-trouble-downloading-content) See less ▼ ## iOS - [Hema Explorer \[iOS\] - Removing downloaded map areas](https://kb.hemamaps.com/hema-explorer-ios-removing-downloaded-map-areas) - [Hema Explorer \[iOS\] - How do I enter coordinates to navigate to?](https://kb.hemamaps.com/how-do-i-enter-coordinates-to-navigate-to) ## Android - [Hema Explorer (Android) - How do you store maps on an SD card?](https://kb.hemamaps.com/hema-explorer-android-how-do-you-store-maps-on-an-sd-card) ## App Store Management - [Install the Hema Explorer without Purchasing Again](https://kb.hemamaps.com/install-the-hema-explorer-without-purchasing-again) - [Hema Nav - 2026 August Updates](https://kb.hemamaps.com/hema-nav-2026-august-updates) - [HR-1 NAV](https://kb.hemamaps.com/hr-1-nav) - [Alpine NaviStick](https://kb.hemamaps.com/alpine-navistick) - [HX-BOX](https://kb.hemamaps.com/hx-box) - [Hema Nav](https://kb.hemamaps.com/hema-nav#main-content) - [Installing the new software](https://kb.hemamaps.com/hema-nav#installing-the-new-software) - [Tips & Tricks](https://kb.hemamaps.com/hema-nav#tips-tricks) - [Updates and Announcements](https://kb.hemamaps.com/hema-nav#updates-and-announcements) - [Troubleshooting](https://kb.hemamaps.com/hema-nav#troubleshooting) - [Hema Nav User Manual](https://kb.hemamaps.com/hema-nav#hema-nav-user-manual) - [Hema University Webinar](https://kb.hemamaps.com/hema-nav#hema-university-webinar) - [HR-1](https://kb.hemamaps.com/hr-1) - [HX-2 Plus](https://kb.hemamaps.com/hx-2-plus#main-content) - [General](https://kb.hemamaps.com/hx-2-plus#general) - [HX-2](https://kb.hemamaps.com/hx-2#main-content) - [General](https://kb.hemamaps.com/hx-2#general) - [Deep Dive](https://kb.hemamaps.com/hx-2#deep-dive) - [Aerpro - AMHXD3](https://kb.hemamaps.com/aerpro-amhxd3#main-content) - [Other](https://kb.hemamaps.com/aerpro-amhxd3#other) - [NS1000](https://kb.hemamaps.com/ns1000) - [4x4 Explorer](https://kb.hemamaps.com/4x4-explorer#main-content) - [General](https://kb.hemamaps.com/4x4-explorer#general) - [Guides and How tos](https://kb.hemamaps.com/4x4-explorer#guides-and-how-tos) - [App Store Management](https://kb.hemamaps.com/4x4-explorer#app-store-management) - [Troubleshooting](https://kb.hemamaps.com/4x4-explorer#troubleshooting) - [Updates and Announcements](https://kb.hemamaps.com/4x4-explorer#updates-and-announcements) - [Hema 4WD Maps](https://kb.hemamaps.com/hema-4wd-maps#main-content) - [General](https://kb.hemamaps.com/hema-4wd-maps#general) - [Memory Map](https://kb.hemamaps.com/hema-4wd-maps#memory-map) - [Updates and Announcements](https://kb.hemamaps.com/hema-4wd-maps#updates-and-announcements) - [iOS](https://kb.hemamaps.com/hema-4wd-maps#ios) - [Android](https://kb.hemamaps.com/hema-4wd-maps#android) - [Hema Explorer (Legacy App)](https://kb.hemamaps.com/hema-explorer-legacy-app#main-content) - [General](https://kb.hemamaps.com/hema-explorer-legacy-app#general) - [iOS](https://kb.hemamaps.com/hema-explorer-legacy-app#ios) - [Android](https://kb.hemamaps.com/hema-explorer-legacy-app#android) - [App Store Management](https://kb.hemamaps.com/hema-explorer-legacy-app#app-store-management) - [HX-1 (Legacy Unit)](https://kb.hemamaps.com/hx-1-legacy-unit#main-content) - [General](https://kb.hemamaps.com/hx-1-legacy-unit#general) - [Drive](https://kb.hemamaps.com/hx-1-legacy-unit#drive) - [Explore](https://kb.hemamaps.com/hx-1-legacy-unit#explore) - [HN7 (Legacy Unit)](https://kb.hemamaps.com/hn7-legacy-unit#main-content) - [General](https://kb.hemamaps.com/hn7-legacy-unit#general) - [HN7](https://kb.hemamaps.com/hn7-legacy-unit#hn7) - [HN6](https://kb.hemamaps.com/hn7-legacy-unit#hn6) - [HN5](https://kb.hemamaps.com/hn7-legacy-unit#hn5) - [iGO - Street](https://kb.hemamaps.com/hn7-legacy-unit#igo-street) - [OziExplorer - 4WD](https://kb.hemamaps.com/hn7-legacy-unit#oziexplorer-4wd) - [Garmin Navigators](https://kb.hemamaps.com/garmin-navigators) - [User Manuals / eGuides](https://kb.hemamaps.com/user-manuals-eguides#main-content) - [GPS Navigators](https://kb.hemamaps.com/user-manuals-eguides#gps-navigators) - [Apps](https://kb.hemamaps.com/user-manuals-eguides#apps) - [Hema Accessories](https://kb.hemamaps.com/user-manuals-eguides#hema-accessories) - [General](https://kb.hemamaps.com/general#main-content) - [General](https://kb.hemamaps.com/general#general) - [GPS Navigators](https://kb.hemamaps.com/general#gps-navigators) - [Apps](https://kb.hemamaps.com/general#apps) - [iOS](https://kb.hemamaps.com/general#ios) - [Android](https://kb.hemamaps.com/general#android) - [PC](https://kb.hemamaps.com/pc#main-content) - [General](https://kb.hemamaps.com/pc#general) - [Hema Navigator Explorer](https://kb.hemamaps.com/pc#hema-navigator-explorer) - [Online Training](https://kb.hemamaps.com/online-training) - [Legacy Unit Repairs](https://kb.hemamaps.com/legacy-unit-repairs) [![Hema Maps Logo (1)](https://kb.hemamaps.com/hs-fs/hubfs/Hema%20Maps%20Logo%20(1).png?width=228&height=128&name=Hema%20Maps%20Logo%20(1).png "Hema Maps Logo (1)")](https://www.hemamaps.com/) **Address** 3 Wyman Pl, Braeside VIC 3195 **Contact us** 03 7054 4300  10 AM - 4 PM AEST [appsupport@hemagroup.com.au](mailto:appsupport@hemagroup.com.au) Copyright © 2026, Hema Maps