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Knowledge Base

Hema Explorer (Legacy App)

Hema Explorer (Legacy App)

Explorer app questions

Hema Explorer App - Hema Cloud retired

General

Hema Explorer - Converting data from Hema Navigator for use with Hema Explorer

Hema Explorer - Understanding Map Layers

Hema Explorer - How do you use the new Layers panel/zooming compared to earlier versions?

Hema Explorer - Can I use my existing maps with the app?

Hema Explorer - Does the app do "Turn-by-Turn" navigation?

Hema Explorer - In version 3 of the app, why can't I download the whole country at zoom level 16?

Hema Explorer - Why can't I download satellite imagery?

Hema Explorer - Map Examples

Hema Explorer - What scales are the map layers?

Hema Explorer - Recovering deleted data from the Cloud

Hema Explorer - Exporting Tracks / Waypoints

Hema Explorer - Importing GPX trek files downloaded from the Boiling Billy website

What is the Pro subscription?

Pro Subscription - How to purchase?

Pro Subscription - How to Manage and/or cancel?

Install the Hema Explorer App without Purchasing Again

I forgot my Cloud password, How do I reset it?

My data (tracks, waypoints, etc.) does not seem to have synced to the Cloud

What is the Legend for Hema Explorer 150k map?

What do the Track Difficulty icons mean in the Explorer map?

Sync data to a new device

Zooming in results in a white / grey screen with no map visible

What is the difference between ONLINE and OFFLINE maps?

About Offline and Online map layers

I don't see the Hema map layer - only the HERE map layers

Are there different legends for different maps?

Trouble Downloading Content?

See more

iOS

Hema Explorer [iOS] - Removing downloaded map areas

Hema Explorer [iOS] - How do I enter coordinates to navigate to?

Android

Hema Explorer (Android) - How do you store maps on an SD card?

App Store Management

Install the Hema Explorer without Purchasing Again