---
title: IGO [Street Mode] - Why can't I see 3D buildings on may maps?
description: iGO has 3D building models which can displayed as an aid to navigation. Generally building models are more prevalent within city areas. The default setting within iGO is that display of 3D building mo
---

[Skip to content](https://kb.hemamaps.com/igo-street-mode-why-cant-i-see-3d-buildings-on-may-maps#main-content)

English

Show submenu for translations

[Submit a ticket](https://kb.hemamaps.com/kb-tickets/new?hsLang=en) [Customer portal](https://kb.hemamaps.com/tickets-view?hsLang=en)

![Hema Maps Logo (1)](https://kb.hemamaps.com/hs-fs/hubfs/Hema%20Maps%20Logo%20(1).png?width=128&height=72&name=Hema%20Maps%20Logo%20(1).png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Submit a ticket](https://kb.hemamaps.com/kb-tickets/new)
- [Customer portal](https://kb.hemamaps.com/tickets-view)
- [Shop](https://hemamaps.com/)

[Shop](https://hemamaps.com/)

 How can we help?

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://kb.hemamaps.com/?hsLang=en)
2. [HN7 (Legacy Unit)](https://kb.hemamaps.com/hn7-legacy-unit?hsLang=en)
3. [iGO - Street](https://kb.hemamaps.com/hn7-legacy-unit?hsLang=en#igo-street)

# IGO \[Street Mode\] - Why can't I see 3D buildings on may maps?

 

iGO has 3D building models which can displayed as an aid to navigation.

Generally building models are more prevalent within city areas.

The default setting within iGO is that display of 3D building models is ON.

If you do not see city models within your map view in iGO, it is likely that you have the option turned off within the settings.

To switch on 3D building view:

Go to the Settings section within iGO on your Navigator.

![](https://kb.hemamaps.com/hubfs/Button-ScrollDown-png.png)

Scroll down until you can see the **Map Settings button**. Tap the Map Settings button.

![](https://kb.hemamaps.com/hubfs/Button-MapSettings-png.png)

Scroll down the Map Settings panel until you can see the **Buildings setting**.

The example below shows this option switched OFF.

![](https://kb.hemamaps.com/hubfs/MapSettings-BuildingOFF-png.png)

Tap the Buildings setting to toggle the OFF / ON state.

The example below shows this option switched ON.

![](https://kb.hemamaps.com/hubfs/MapSettings-BuildingON-png.png)

 

NOTE!

Some buildings may not be shown. This is not a fault with the software.

- [Hema Nav - 2026 August Updates](https://kb.hemamaps.com/hema-nav-2026-august-updates?hsLang=en)
- [HR-1 NAV](https://kb.hemamaps.com/hr-1-nav?hsLang=en)
- [Alpine NaviStick](https://kb.hemamaps.com/alpine-navistick?hsLang=en)
- [HX-BOX](https://kb.hemamaps.com/hx-box?hsLang=en)
- [Hema Nav](https://kb.hemamaps.com/hema-nav?hsLang=en#main-content)

    - [Installing the new software](https://kb.hemamaps.com/hema-nav?hsLang=en#installing-the-new-software)
    - [Tips & Tricks](https://kb.hemamaps.com/hema-nav?hsLang=en#tips-tricks)
    - [Updates and Announcements](https://kb.hemamaps.com/hema-nav?hsLang=en#updates-and-announcements)
    - [Troubleshooting](https://kb.hemamaps.com/hema-nav?hsLang=en#troubleshooting)
    - [Hema Nav User Manual](https://kb.hemamaps.com/hema-nav?hsLang=en#hema-nav-user-manual)
    - [Hema University Webinar](https://kb.hemamaps.com/hema-nav?hsLang=en#hema-university-webinar)
- [HR-1](https://kb.hemamaps.com/hr-1?hsLang=en)
- [HX-2 Plus](https://kb.hemamaps.com/hx-2-plus?hsLang=en#main-content)

    - [General](https://kb.hemamaps.com/hx-2-plus?hsLang=en#general)
- [HX-2](https://kb.hemamaps.com/hx-2?hsLang=en#main-content)

    - [General](https://kb.hemamaps.com/hx-2?hsLang=en#general)
    - [Deep Dive](https://kb.hemamaps.com/hx-2?hsLang=en#deep-dive)
- [Aerpro - AMHXD3](https://kb.hemamaps.com/aerpro-amhxd3?hsLang=en#main-content)

    - [Other](https://kb.hemamaps.com/aerpro-amhxd3?hsLang=en#other)
- [NS1000](https://kb.hemamaps.com/ns1000?hsLang=en)
- [4x4 Explorer](https://kb.hemamaps.com/4x4-explorer?hsLang=en#main-content)

    - [General](https://kb.hemamaps.com/4x4-explorer?hsLang=en#general)
    - [Guides and How tos](https://kb.hemamaps.com/4x4-explorer?hsLang=en#guides-and-how-tos)
    - [App Store Management](https://kb.hemamaps.com/4x4-explorer?hsLang=en#app-store-management)
    - [Troubleshooting](https://kb.hemamaps.com/4x4-explorer?hsLang=en#troubleshooting)
    - [Updates and Announcements](https://kb.hemamaps.com/4x4-explorer?hsLang=en#updates-and-announcements)
- [Hema 4WD Maps](https://kb.hemamaps.com/hema-4wd-maps?hsLang=en#main-content)

    - [General](https://kb.hemamaps.com/hema-4wd-maps?hsLang=en#general)
    - [Memory Map](https://kb.hemamaps.com/hema-4wd-maps?hsLang=en#memory-map)
    - [Updates and Announcements](https://kb.hemamaps.com/hema-4wd-maps?hsLang=en#updates-and-announcements)
    - [iOS](https://kb.hemamaps.com/hema-4wd-maps?hsLang=en#ios)
    - [Android](https://kb.hemamaps.com/hema-4wd-maps?hsLang=en#android)
- [Hema Explorer (Legacy App)](https://kb.hemamaps.com/hema-explorer-legacy-app?hsLang=en#main-content)

    - [General](https://kb.hemamaps.com/hema-explorer-legacy-app?hsLang=en#general)
    - [iOS](https://kb.hemamaps.com/hema-explorer-legacy-app?hsLang=en#ios)
    - [Android](https://kb.hemamaps.com/hema-explorer-legacy-app?hsLang=en#android)
    - [App Store Management](https://kb.hemamaps.com/hema-explorer-legacy-app?hsLang=en#app-store-management)
- [HX-1 (Legacy Unit)](https://kb.hemamaps.com/hx-1-legacy-unit?hsLang=en#main-content)

    - [General](https://kb.hemamaps.com/hx-1-legacy-unit?hsLang=en#general)
    - [Drive](https://kb.hemamaps.com/hx-1-legacy-unit?hsLang=en#drive)
    - [Explore](https://kb.hemamaps.com/hx-1-legacy-unit?hsLang=en#explore)
- [HN7 (Legacy Unit)](https://kb.hemamaps.com/hn7-legacy-unit?hsLang=en#main-content)

    - [General](https://kb.hemamaps.com/hn7-legacy-unit?hsLang=en#general)
    - [HN7](https://kb.hemamaps.com/hn7-legacy-unit?hsLang=en#hn7)
    - [HN6](https://kb.hemamaps.com/hn7-legacy-unit?hsLang=en#hn6)
    - [HN5](https://kb.hemamaps.com/hn7-legacy-unit?hsLang=en#hn5)
    - [iGO - Street](https://kb.hemamaps.com/hn7-legacy-unit?hsLang=en#igo-street)
    - [OziExplorer - 4WD](https://kb.hemamaps.com/hn7-legacy-unit?hsLang=en#oziexplorer-4wd)
- [Garmin Navigators](https://kb.hemamaps.com/garmin-navigators?hsLang=en)
- [User Manuals / eGuides](https://kb.hemamaps.com/user-manuals-eguides?hsLang=en#main-content)

    - [GPS Navigators](https://kb.hemamaps.com/user-manuals-eguides?hsLang=en#gps-navigators)
    - [Apps](https://kb.hemamaps.com/user-manuals-eguides?hsLang=en#apps)
    - [Hema Accessories](https://kb.hemamaps.com/user-manuals-eguides?hsLang=en#hema-accessories)
- [General](https://kb.hemamaps.com/general?hsLang=en#main-content)

    - [General](https://kb.hemamaps.com/general?hsLang=en#general)
    - [GPS Navigators](https://kb.hemamaps.com/general?hsLang=en#gps-navigators)
    - [Apps](https://kb.hemamaps.com/general?hsLang=en#apps)
    - [iOS](https://kb.hemamaps.com/general?hsLang=en#ios)
    - [Android](https://kb.hemamaps.com/general?hsLang=en#android)
- [PC](https://kb.hemamaps.com/pc?hsLang=en#main-content)

    - [General](https://kb.hemamaps.com/pc?hsLang=en#general)
    - [Hema Navigator Explorer](https://kb.hemamaps.com/pc?hsLang=en#hema-navigator-explorer)
- [Online Training](https://kb.hemamaps.com/online-training?hsLang=en)
- [Legacy Unit Repairs](https://kb.hemamaps.com/legacy-unit-repairs?hsLang=en)

[![Hema Maps Logo (1)](https://kb.hemamaps.com/hs-fs/hubfs/Hema%20Maps%20Logo%20(1).png?width=228&height=128&name=Hema%20Maps%20Logo%20(1).png "Hema Maps Logo (1)")](https://www.hemamaps.com/)

**Address**  
3 Wyman Pl, Braeside VIC 3195

**Contact us**  
03 7054 4300   
10 AM - 4 PM AEST

[appsupport@hemagroup.com.au](mailto:appsupport@hemagroup.com.au)

Copyright © 2026, Hema Maps