The first time you switch on your HX-2 you will be guided through the setup process by a setup wizard. This will help connect your HX-2 to the Internet and allow you to sign in to your HemaX account. If you do not have an existing HemaX account, you will be given the opportunity to create one.
Please Note: To register your HX-2 it will need to have an initial GPS lock. Before trying to register your HX-2 please take it outside in direct line of sight to the sky for 3-5 minutes.
Please swipe right to advance to the next step.
Step 1
When you reach this step you will need to connect your HX-2 to either a WiFi Connection or a personal hotspot from a mobile device.
When you click on the View WiFi Settings button [1] the unit will then
open the WiFi Page and show a list of the networks around you.
Step 2
From the list of available networks please click on the name of the network you are trying to connect to [2].
Step 3
When you are prompted to please enter the password for your network connection [3] and then click on connect [4]. Please note the connect heading will not be able to be clicked until you have entered your password.
Once you have clicked connect you will be returned to the WiFi screen and you should see the label connected under the network name [5].
To return to the Initial Setup please click the back arrow in the top left hand corner [6].
Step 4
This step lets you register your HX-2.
There are three options you can choose from.
7 Existing Members
If you already have a HemaX account you can sign your HX-2 using your Username and Password [8] and then clicking Sign In To My Account [9].
10 Create New Account
Click here to create a new HemaX account.
11 Register Me Later
It is highly recommended you sign in from your HX-2, as signing in will allow you to receive updates and support for your HX-2, to back up and share trip data, and to unlock premium map content and navigation features available to you.
If you choose to not sign in, you will not have access to product
support and updates for your HX-2, and you will not be able to unlock the premium map content.
If you do not create an account and sign in during the initial setup of your HX-2, you can initiate the setup process again from the settings screen at any time.
Step 5
When you click the Create New Account button you will be directed to the Registration page. Please fill in the required fields and then click Register [12].
Step 6
Once you have registered your device the account the device is registered to will be shown. If you do not want to proceed with this account you can click the Logout [13] button and you will be taken back to the Registration page.
If you are happy to proceed using the account shown, swipe to the right,
Step 7
Once you have completed the registration process, you can then complete the Initial Setup by clicking Let’s Go [14].
If the steps above do not resolve this issue, please contact our technical support team for further assistance.
You can submit at technical support ticket via our website at http://kb.hemamaps.com/kb-tickets/new