Charging & Power Fault Causes - Cables

Reasons your charging issues may be caused by the 12v adapter , Charger or USB Cable.

Below are the many reasons why Charger may not be charging your GPS Unit consistently,

If you need any assistance in regards to charging issues, please feel free to contact our technical support here - Submit a Support Ticket


Vehicle Installation

Vehicle Cigarette Lighter Socket Failure


Dirty Socket

Rust, dirt or ash covering the positive contact.


Not making proper contact

Negative contacts on the plug aligned with the holes in the socket.  

Mounting loose/failed

No earth (Ground) connected to socket and relying on the sleeve contacting the vehicle body(GND).



Faulty USB Port

Socket frame or pins physically damaged 


USB/12v Charging cable damaged

Cable internally damaged