--- title: 4wd Map app - Not Logging / Recording Tracks description: some settings to check if your app is not logging at all --- [Skip to content](https://kb.hemamaps.com/4wd-map-app-not-logging-/-recording-tracks#main-content) English Show submenu for translations [Submit a ticket](https://kb.hemamaps.com/kb-tickets/new?hsLang=en) [Customer portal](https://kb.hemamaps.com/tickets-view?hsLang=en) ![Hema Maps Logo (1)](https://kb.hemamaps.com/hs-fs/hubfs/Hema%20Maps%20Logo%20(1).png?width=128&height=72&name=Hema%20Maps%20Logo%20(1).png) Open main navigation Close main navigation - English Show submenu for translations - [Submit a ticket](https://kb.hemamaps.com/kb-tickets/new) - [Customer portal](https://kb.hemamaps.com/tickets-view) - [Shop](https://hemamaps.com/) [Shop](https://hemamaps.com/) How can we help? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://kb.hemamaps.com/?hsLang=en) 2. [Hema 4WD Maps](https://kb.hemamaps.com/hema-4wd-maps?hsLang=en) 3. [General](https://kb.hemamaps.com/hema-4wd-maps?hsLang=en#general) # 4wd Map app - Not Logging / Recording Tracks ## some settings to check if your app is not logging at all If you have started your logging but while travelling no breadcrumb trails have been left behind there are 3 settings to check.    **1. You need to reset the app gps settings.** - Open loging Page , select settings → GPS Settings → and change the setting  “Record track while app is backgrounded” to Automobile/Car, This will reset your GPS Connection in the app   **2. Location permissions has been denied.** Check the Permissions of the 4WD Map app in the Settings on your device (not the app settings). Check that Location Permission has been set to allow or allowed while app is running.    **3. Apple Specific - The iPad is a wifi only Ipad.**  These iPads have no gps chips and will not be able to locate your position on the app.  - [Hema Nav - 2026 August Updates](https://kb.hemamaps.com/hema-nav-2026-august-updates?hsLang=en) - [HR-1 NAV](https://kb.hemamaps.com/hr-1-nav?hsLang=en) - [Alpine NaviStick](https://kb.hemamaps.com/alpine-navistick?hsLang=en) - [HX-BOX](https://kb.hemamaps.com/hx-box?hsLang=en) - [Hema Nav](https://kb.hemamaps.com/hema-nav?hsLang=en#main-content) - [Installing the new software](https://kb.hemamaps.com/hema-nav?hsLang=en#installing-the-new-software) - [Tips & Tricks](https://kb.hemamaps.com/hema-nav?hsLang=en#tips-tricks) - [Updates and Announcements](https://kb.hemamaps.com/hema-nav?hsLang=en#updates-and-announcements) - [Troubleshooting](https://kb.hemamaps.com/hema-nav?hsLang=en#troubleshooting) - [Hema Nav User Manual](https://kb.hemamaps.com/hema-nav?hsLang=en#hema-nav-user-manual) - [Hema University Webinar](https://kb.hemamaps.com/hema-nav?hsLang=en#hema-university-webinar) - 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