--- title: I need to return my Garmin unit, how do I do this? description:                                   If you are having an issue with your Garmin unit please contact your place of purchase and follow their instructions on returning your unit. If you purchased your uni --- [Skip to content](https://kb.hemamaps.com/return-information-on-your-garmin-product#main-content) English Show submenu for translations [Submit a ticket](https://kb.hemamaps.com/kb-tickets/new?hsLang=en) [Customer portal](https://kb.hemamaps.com/tickets-view?hsLang=en) ![Hema Maps Logo (1)](https://kb.hemamaps.com/hs-fs/hubfs/Hema%20Maps%20Logo%20(1).png?width=128&height=72&name=Hema%20Maps%20Logo%20(1).png) Open main navigation Close main navigation - English Show submenu for translations - [Submit a ticket](https://kb.hemamaps.com/kb-tickets/new) - [Customer portal](https://kb.hemamaps.com/tickets-view) - [Shop](https://hemamaps.com/) [Shop](https://hemamaps.com/) How can we help? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://kb.hemamaps.com/?hsLang=en) 2. [Garmin Navigators](https://kb.hemamaps.com/garmin-navigators?hsLang=en) # I need to return my Garmin unit, how do I do this?                                  [![](https://kb.hemamaps.com/hubfs/download-png.png)](https://support.garmin.com/en-AU/) If you are having an issue with your Garmin unit please contact your place of purchase and follow their instructions on returning your unit. If you purchased your unit from Hema, please click [here](https://kb.hemamaps.com/kb-tickets/new?hsLang=en) to submit at Technical Support Ticket.                                                             - [Hema Nav - 2026 August Updates](https://kb.hemamaps.com/hema-nav-2026-august-updates?hsLang=en) - [HR-1 NAV](https://kb.hemamaps.com/hr-1-nav?hsLang=en) - [Alpine NaviStick](https://kb.hemamaps.com/alpine-navistick?hsLang=en) - [HX-BOX](https://kb.hemamaps.com/hx-box?hsLang=en) - [Hema Nav](https://kb.hemamaps.com/hema-nav?hsLang=en#main-content) - [Installing the new software](https://kb.hemamaps.com/hema-nav?hsLang=en#installing-the-new-software) - [Tips & Tricks](https://kb.hemamaps.com/hema-nav?hsLang=en#tips-tricks) - [Updates and Announcements](https://kb.hemamaps.com/hema-nav?hsLang=en#updates-and-announcements) - [Troubleshooting](https://kb.hemamaps.com/hema-nav?hsLang=en#troubleshooting) - [Hema Nav User Manual](https://kb.hemamaps.com/hema-nav?hsLang=en#hema-nav-user-manual) - 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