NS1000 - New Software Update and Activation

A Step-by-Step Guide to Installing and Activating your Hema Nav Subscription.

Contents

• Updating your firmware
  • Connecting to Wi-Fi
  • Downloading Firmware Update
• Using the New Software
  • Logging In

• • Updating Maps
  • Hema Nav

• Activating your Licence
  • 30-Day Trial Period
  • 3-Year Subscription

Updating the firmware

1. Connecting to Wi-Fi

• Navigate to: Settings > System > Wi-Fi

  • Toggle the switch in the top-right corner to enable Wi-Fi.

  • Select your Wi-Fi network from the available list.

• Enter your Wi-Fi password when prompted and verify a successful connection:

  • Your network name will be highlighted in the list.

  • The Wi-Fi icon at the top of the screen will turn solid/coloured.

2. Downloading Firmware Update

• Navigate to: Settings > System > OTA Update

  • Press the Download button to begin the firmware download.

• The system will display the progress of the download and installation.
  • Keep your vehicle on and connected to Wi-Fi.

• After the installation has finished, navigate to the Apps menu.

  • Press on the new Hema Launcher icon.

Using the New Software

3. Logging in

• On first launch, you'll see an introductory screen. 

• Choose either:
  

  • Skip (Continue as a guest).

  • Register (Optional - recommended for full feature access).

4. Updating maps:

• You'll be taken to the new Home screen.
  
  • Press the "Updates" button in the bottom-left corner. 

• This page contains updates for Hema Nav.
  • Available updates/downloads will have an orange button with the latest version inside it.

• Press on the orange button to begin the download.
  • Monitor the progress of the download by looking at the percentage number and/or time remaining.
  • Please note that the "Australia" download will take some time to complete.

• Once the update is complete, the card will turn green and a button with "Install" will appear. Press "Install".
  • A pop-up will appear showing the installation progress. 
  • Once it is done, the heading will say "Done" and an orange button saying "Ok" will appear. Press "Ok". 

Activating your Licence

Activating 30-Day Trial Period

• From the Home Screen, press on "HEMA NAV".
  • Once the program has loaded, press on the "H" in the top right corner to bring up the side navigation panel.

Activating 3-Year Subscription

• After thirty days, you will see a screen saying that your 30-day free trial period has ended.
  • If you wish to to continue using Hema Nav, press "Activate Device".

• A new screen will appear with steps for activating your device.
  • Scan the QR code or navigate to the link to reach the store page for the 3-year Hema Nav subscription
  • Once you've purchased the subscription, you will receive an email containing an activation code. Please note that this may take up to ten minutes to arrive. 
  • Press on "Activation Code" and type in the code you received. Press the "Activate Device" button once more.

• If the code was correct, you will receive a "Success" message. Press the "Okay" button.
• If the code was incorrect, you will see a new screen that says "Activation Error".
  • Check that the code is typed correctly and without any spaces. 
  • If you believe the code you entered is correct, please reach out to our Technical Support team for assistance.