--- title: Hema Explorer - Why can't I download satellite imagery? description: In the past, the Hema Explorer app allowed you to access satellite / aerial imagery provided by HERE Maps under license. The license does not allow you to download this imagery for offline use. Any do --- [Skip to content](https://kb.hemamaps.com/hema-explorer-why-cant-i-download-satellite-imagery#main-content) English Show submenu for translations [Submit a ticket](https://kb.hemamaps.com/kb-tickets/new?hsLang=en) [Customer portal](https://kb.hemamaps.com/tickets-view?hsLang=en) ![Hema Maps Logo (1)](https://kb.hemamaps.com/hs-fs/hubfs/Hema%20Maps%20Logo%20(1).png?width=128&height=72&name=Hema%20Maps%20Logo%20(1).png) Open main navigation Close main navigation - English Show submenu for translations - [Submit a ticket](https://kb.hemamaps.com/kb-tickets/new) - [Customer portal](https://kb.hemamaps.com/tickets-view) - [Shop](https://hemamaps.com/) [Shop](https://hemamaps.com/) How can we help? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://kb.hemamaps.com/?hsLang=en) 2. [Hema Explorer (Legacy App)](https://kb.hemamaps.com/hema-explorer-legacy-app?hsLang=en) 3. [General](https://kb.hemamaps.com/hema-explorer-legacy-app?hsLang=en#general) # Hema Explorer - Why can't I download satellite imagery? In the past, the Hema Explorer app allowed you to access satellite / aerial imagery provided by HERE Maps under license. The license does not allow you to download this imagery for offline use. Any downloads of this imagery saved to your device previously are no longer accessible. Hema are searching for a new provider of this imagery, who's license conditions permit download of this imagery. - [Hema Nav - 2026 August Updates](https://kb.hemamaps.com/hema-nav-2026-august-updates?hsLang=en) - [HR-1 NAV](https://kb.hemamaps.com/hr-1-nav?hsLang=en) - [Alpine NaviStick](https://kb.hemamaps.com/alpine-navistick?hsLang=en) - [HX-BOX](https://kb.hemamaps.com/hx-box?hsLang=en) - [Hema Nav](https://kb.hemamaps.com/hema-nav?hsLang=en#main-content) - [Installing the new software](https://kb.hemamaps.com/hema-nav?hsLang=en#installing-the-new-software) - [Tips & Tricks](https://kb.hemamaps.com/hema-nav?hsLang=en#tips-tricks) - [Updates and Announcements](https://kb.hemamaps.com/hema-nav?hsLang=en#updates-and-announcements) - [Troubleshooting](https://kb.hemamaps.com/hema-nav?hsLang=en#troubleshooting) - [Hema Nav User Manual](https://kb.hemamaps.com/hema-nav?hsLang=en#hema-nav-user-manual) - [Hema University Webinar](https://kb.hemamaps.com/hema-nav?hsLang=en#hema-university-webinar) - 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