HX-2 - FAQ

Here are the questions we get asked the most about the HX-2.

Do you have any Training Videos

Yes, we do, you can find a link to them here.

Can I run the On-Road, Off-Road and Adventure Maps modes at the same time

Yes, you can! Please refer to our knowledge base article on this topic here.

Help, My HX-2 wont turn on

If you have clicked the power button down and nothing happens, try holding it down for a couple of seconds.  If that does not resolve the issue please refer to our knowledge base article on this topic here.

How do I add a Waypoint

There are a few ways you can add a waypoint on your HX-2,  please refer to our knowledge base article on this topic here.

How do I change the On-Road guidance voice

You can change the voice for the voice guidance on your HX-2 through the App settings menu. To see a more in depth explanation please refer to our knowledge base article on this topic here.

How do I connect to WiFi

The easiest way to access the WiFi settings screen is to click the WiFi indicator in the top right hand corner of the screen. To see a more in depth explanation please refer to our knowledge base article on this topic here.

How do I find the Serial Number in my HX-2 software

If you would like to see your Serial number of your HX-2 it is on the back of your unit or the side of the box, but you can also find it from inside the system settings. To see a more in depth explanation please refer to our knowledge base article on this topic here.

My HX-2 Mount won’t stick

If your HX-2 Suction Mount does not stick correctly please refer to our knowledge base article on this topic here

How Do I Search for an Address

The easiest way to do this is by using the Search icon in the On-Road program.  To see a more in depth explanation please refer to our knowledge base article on this topic here.