Periodically there will be Map Updates available for the Off-road mode on your HX-2.
To check these updates, click on the Main Menu .
When the Main Menu loads click on Maps .
This will then load the Map Subscription page.
If you click on the HX-2  heading you will see two drop down options.
If the first banner says Subscribe please click on it so it changes to Subscribed .
To view the Maps available in the subscription please click on View Maps .
This will then load the Map list. We recommend doing one item at a time from the list.
To start the map update click on the item you wish to download , we will use NSW in this example.
Once you have selected NSW then you will get two drop down options. Click on Download .
You will then see the icon on the left change to a progress meter .
When the download is complete, you will see the icon changed to a Cloud with a tick  to indicate it is complete.
The last step is to configure the downloaded map for offline use.
To do this click on the Quick Mode Select  in the top right. Then choose Off-road from the drop down menu.
When the Off-road program launches you will see a notification that off-road is Loading offline maps .
When the process has finished you will get a notification at the bottom of the screen that states Hema Premium successfully configured .
If the steps above do not resolve this issue, please contact our technical support team for further assistance.
You can submit at technical support ticket via our website at http://kb.hemamaps.com/kb-tickets/new