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Hema Explorer app [Android]

41 Hema Explorer [General] - In version 3 of the app, why can't I download the whole country at zoom level 16?

When you install the Hema Explorer app (version 3), you can download the included Hema Explorer map for offline use. The Hema Explorer map is split into sections…

42 Hema Explorer [Android] - Location pointer missing

Normally, once the app has started, the Location pointer shows your current position. If the app starts and there is no position indicator visible, this most likely…

43 Hema Explorer [General] - Sync data to a new device

First, make sure you are signed into a Hema Explorer Cloud account within the app. This will cause all your data to sync to your Cloud account. If you are not using…

44 Hema Explorer [Android] - "Package File Invalid" when installing app

Sometimes, after downloading the Hema Explorer app on your Android device, the app will not install, and you may see a message like: "Package file is invalid“…

45 Hema Explorer [Android] - I can't buy a subscription - It says payment method "not eligible"

See screenshot below If you see this, it is likely that you have credit on your Play Store Account added by using a Google Play gift card or similar. Google imposes…

46 Apps [General] - About factory resetting an Android device

What is a "Factory Reset" on an Android device? Android Factory Reset is a feature that erases all device settings, user data, third-party applications, and associated…

47 Hema Explorer [General] - About the Explorer pro subscription

What is the Pro subscription? The Hema Explorer Pro subscription is an extension to the standard Hema Explorer app, which is available on the Android and iOS platforms.…

48 Apps [General] - About refunds for applications

As you may (or may not) already know, when you purchase an app (any app, not just Hema's), the purchase is made directly on the app store maintained by the respective…