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Hema Explorer app [iOS]

31 Hema Explorer [General] - Pro Subscription - How to purchase?

A Pro subscription grants access to some additional map sources, and increases the maximum zoom level (scale) available to you for the Hema Explorer map source.…

32 Hema Explorer [General] - I can't download satellite imagery

In the past, the Hema Explorer app allowed you to access satellite / aerial imagery provided by HERE Maps under license. The license does not allow you to download…

33 Hema Explorer [General] - How do I get to the cloud?

The Hema Explorer Cloud is used in conjunction with the Hema Explorer app. The Hema explorer app runs on your mobile device. The Hema Explorer Cloud can be accessed…

34 Hema Explorer [General] - Sync data to a new device

First, make sure you are signed into a Hema Explorer Cloud account within the app. This will cause all your data to sync to your Cloud account. If you are not using…

35 Hema Explorer [General] - What scales are the map layers?

The map layer sources you have access to vary in scale. Map layers cover a range of zoom levels. Zoom levels equate to scale. The table below shows the scales of…

36 Apps [iOS] - How to send system diagnostics logs to Hema Support

If an app crashes and does not give you the opportunity to send logs within the app, sometimes it may be necessary to send system logs from iOS itself. You can…

37 Apps [General] - Text too small? Zoom view might help!

If you find sometimes that text is too small to read on-screen, you might find that the built-in Zoom feature in Apple's iOS may help. The zoom feature can do a…

38 Hema Explorer [General] - In version 3 of the app, why can't I download the whole country at zoom level 16?

When you install the Hema Explorer app (version 3), you can download the included Hema Explorer map for offline use. The Hema Explorer map is split into sections…

39 App does not seem to be tracking me properly

If you find that the app does not seem to be tracking your location as you would expect, it may be that you have turned on the No GPS Until Activated setting within…

40 Hema Explorer [iOS] - Compass Display Mangled

When iOS 10 was released, it broke the compass functionality in version 3.0.1 of the iOS version of the Hema Explorer app, as shown below. The next update will…