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Hema Explorer app [iOS]

31 Hema Explorer [General] - I don't see any weather in the app, is there something wrong?

If you cannot see anything when you have the weather radar display switched on: Weather info only appears at zoom levels from max to approx. 8.5, as the source…

32 Hema Explorer [General] - Pro Subscription - How to purchase?

A Pro subscription grants access to some additional map sources, and increases the maximum zoom level (scale) available to you for the Hema Explorer map source.…

33 Hema Explorer [General] - Sync data to a new device

First, make sure you are signed into a Hema Explorer Cloud account within the app. This will cause all your data to sync to your Cloud account. If you are not using…

34 Hema Explorer [General] - I can't download satellite imagery

In the past, the Hema Explorer app allowed you to access satellite / aerial imagery provided by HERE Maps under license. The license does not allow you to download…

35 Hema Explorer [General] - What scales are the map layers?

The map layer sources you have access to vary in scale. Map layers cover a range of zoom levels. Zoom levels equate to scale. The table below shows the scales of…

36 Hema Explorer [iOS] - I don't see the Hema map layer - only the HERE map layers

The Explorer app has multiple map layers available. Hema map layers for offline viewing. HERE map layers (Street, Terrain, and Satellite) for online use. Within…

37 Hema Explorer [General] - How do I get to the cloud?

The Hema Explorer Cloud is used in conjunction with the Hema Explorer app. The Hema explorer app runs on your mobile device. The Hema Explorer Cloud can be accessed…

38 Hema Explorer [General] - In version 3 of the app, why can't I download the whole country at zoom level 16?

When you install the Hema Explorer app (version 3), you can download the included Hema Explorer map for offline use. The Hema Explorer map is split into sections…

39 Apps [General] - Text too small? Zoom view might help!

If you find sometimes that text is too small to read on-screen, you might find that the built-in Zoom feature in Apple's iOS may help. The zoom feature can do a…

40 Apps [iOS] - How to send system diagnostics logs to Hema Support

If an app crashes and does not give you the opportunity to send logs within the app, sometimes it may be necessary to send system logs from iOS itself. You can…