Tech Support Knowledgebase Browse
 
Rss Categories
Rss Categories
There are no subcategories in this category.

General Topics

11 Hema Explorer [General] - Trouble downloading content?

There are many reasons why you might have trouble downloading content within the Hema Explorer app. "my network is fine, everything else works, so why do I have…

12 Apps [General] - I have one of the Hema apps. If I want the other one, do I have to pay?

Yes, you do. The apps are a completely separate entity. They are different purchases within the app store. Buying one Hema app does not entitle you to other apps…

13 What coordinate formats are supported?

There are a number of different formats for entering coordinates in GPS software. Some software supports lots of different formats, some support a few, and most…

14 Apps [iOS] - Powering off your iPad as opposed to putting it to sleep

Under normal circumstances, when you use the Home button on an iPad / iPhone to exit from an app, you are not actually exiting the app. The app is backgrounded,…

15 Apps [General] - Do any of the Hema apps work with Apple CarPlay or Android Auto?

No, none of the current Hema apps are compatible with Apple CarPlay or Android Auto. This MAY change in the future, but there are no plans in this direction as…

16 Apps [iOS] - How to Redeem a gift code on iOS devices

To redeem a gift code on your iOS device, follow these steps. Tap the App Store icon on your device home screen. Tap the Featured apps button at lower-left of the…

17 Hema Explorer [General] - About Offline and Online map layers

Introduction Within the Explorer app, there are a number of map layers available. These map layers come from a number of sources. Some of the layers are created…

18 Hema Explorer [Android] - Location Services

Apps which use positioning information on Android devices get this information from the Android Location service. It is important to ensure that the Location service…

19 Does Hema Maps have a Windows 8 tablet app?

At this stage, Hema have no plans regarding a Windows 8 app. That MAY change down the track as the platform matures. In saying this, the OziExplorer program, which…

20 Apps [General] - I have an app on iOS and I want to transfer to Android or vice-versa

There is no way to transfer purchases from one app store to another. When purchases are made, they are made on that device platform. There is no mechanism allowing…