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General Topics

1 Apps [General] - Refunds for applications Featured

As you may (or may not) already know, when you purchase an app (any app, not just Hema's), the purchase is made directly on the app store maintained by the respective…

2 Apps [General] - About app store purchases Featured

When you have a mobile device, such as a smart phone or tablet device, you use an ACCOUNT with this device to sign into the app store on the device so that you…

3 Apps [iOS] - Which iPad models have GPS built in?

The app will run on ALL iPad models currently available. NOTE! WiFi-only iPad models (ones without cellular network capability) do NOT have a built-in GPS. Your…

4 Apps [General] - How many devices can I use a purchased app on?

NOTE Purchasing an app from the Google Play Store does not entitle you to install and run the app on an Apple iOS device, and purchasing an app from the Apple iTunes…

5 [General] - Positioning navigation devices on the vehicle's windscreen

What do we mean by "navigation device" A navigation device is any device which you might use as an aid to navigating your vehicle. A Hema Navigator or other traditional…

6 Apps [General] - My app does not seem to be working - what should I do?

If you are having problems downloading an app, you need to check some things out. Remember, we do not manage or control the app delivery mechanism, this is handled…

7 I have an Android device - can I use Hema 4WD maps on it?

There are a large number of Android devices available on the market today, including smart phones, small tablets and large tablets. The Hema Explorer app is now…

8 [General] - Altitude readings seem to be innaccurate

The altitude reading in various parts of the software does not seem to be accurate. Is something wrong? Not really. Altitude readings in most in-car GPS systems…

9 Apps [iOS] - Location Services

Apps which use positioning information on iOS devices get this information from the iOS Location Services. NOTE Navigation apps talk to Location Services for position…

10 Apps [General] - Can you install Hema apps outside of the Google Play Store or iTunes store?

No, you cannot do this. Your device needs to be able to access the Google Play Store (for Android devices), or the Apple iTunes Store (for iOS devices) to be able…

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