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HX-1 [Drive] - Performing updates using Naviextras Toolbox PC software

Author: Robert Taylor Reference Number: AA-00542 Views: 1300 Created: 2017-05-08 13:46 Last Updated: 2017-07-12 06:46 75 Rating/ 1 Voters

To perform updates to the Drive mode maps on the HX-1 Navigator, follow the steps below.

Naviextras logo

Naviextras is the company who provides the street mapping which is installed on the HX-1 Navigator.

You will need to download and install the Naviextras Toolbox program on your Windows PC.

You can get the Naviextras Toolbox software from the Naviextras website:

http://www.naviextras.com

Create a Naviextras account if you do not already have one.

You can create your own profile / account on the Naviextras website, or you can create your profile within the Naviextras Toolbox program.

Start the Naviextras Toolbox software on your PC.

You will see a screen similar to that shown below (screenshot has been clipped to show relevant information):

Naviextras Toolbox

Note in our example that

  1. There is no device currently connected
  2. You are not signed in at this point in time

Connect the HX-1 to your PC. You will see the USB connected screen.

USB Connected screen

To complete the connection, tap the Turn on USB storage button (1). You will be prompted to confirm your action.

Turn on USB storage prompt

Tap the OK button to continue. You will see the USB storage in use screen, indicating that the HX-1 is connected to your PC (1 below).

"USB storage in use" screen

You will also see a small dialog window which pops up showing that a device has been connected, as shown below.

Device Connected Message

Once your device is connected, you will notice some changes to the Naviextras Toolbox window, as shown below:

Naviextras Toolbox

  1. Shows your device is connected and recognised
  2. Shows that you are not yet logged into your profile
  3. Enter your username and password here, if you have an account
  4. Create your user profile here, if you have not yet created your account / profile.
  5. The UPDATES button is active, showing that there are updates available for your device.

Either create your profile, and then login, or enter your username and password if you already have one.

Note

You cannot perform updates without logging into your account!

Once you are signed in, Naviextras Toolbox will reflect this, as shown at 1 below (user's name blurred to protect the innocent):

Naviextras Toolbox

Updates button

Click the Updates button to show available updates for your device.

The main panel within Naviextras Toolbox will show information related to the updates available for your device:

Update details

Basic information related to the updates available

Click the More button to see more detailed information regarding the available updates

Click the Install button to install the available updates.

You will be prompted to perform a backup prior to updating your device.

Warning

It is HIGHLY RECOMMENDED that you perform a backup prior to doing updates on your HX-1!

If something goes wrong during the update process (broken internet connection, power failure on your PC, etc.) the backup provides some insurance allowing you to recover your device in case of a partially installed update, etc.

If you choose to continue without performing a backup, you do so at your own risk, and the device would have to be returned to Hema to remedy the situation if something goes wrong during the update process.

Prompt for Backup

Assuming that you are performing a backup, Click the "Yes, I want to do a backup" button to start the backup process.

Naviextras will prompt you to enter a name for the backup, which will default to the date and time that the backup was initiated.

Enter Backup Name

You can leave the name as the default and click the OK button to start the backup.

Note

You may see a warning that the backup may take several hours to perform.

Rest assured, on a typical PC, the backup will more likely take a couple of minutes, NOT several hours!

You will see a progress window while the backup is running, as shown below. As the progress window warns, do not disconnect your device during the update process!

Backup Progress window

Once the backup is complete, you will see a window confirming this, as shown below:

Backup Complete window

Click the OK button to finish the backup process.

Once the backup is complete, Naviextras toolbox will immediately begin the update process, displaying a progress window will updates are being installed on your device.

Update Progress window

You can click the "Show details" option show more information about the update if you want, and the window will expand to show details of individual items being installed.

Update Progress Details window

You can untick the "Show details" option to close the detailed view.

Once the update is complete, you will see a message to that effect as shown below. Click the OK button to close the update window.

Update Complete window

The Naviextras Toolbox main window will also show the fact that your device is now update to date:

Naviextras Toolbox

  1. Shows your device is now up to date
  2. The Updates button has now been replaced with the Device button.

At this point you can tap the "Turn off USB storage" button your HX-1's screen, and disconnect the HX-1 from your PC.


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