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Hema Explorer [Android] - I can't buy a subscription - It says payment method "not eligible"

Author: Robert Taylor Reference Number: AA-00518 Views: 1524 Created: 2016-08-24 07:20 Last Updated: 2016-08-24 07:23 0 Rating/ Voters

See screenshot below

Payment method Not Eligible

If you see this, it is likely that you have credit on your Play Store Account added by using a Google Play gift card or similar.

Google imposes restrictions on what can be purchased by different methods.

You cannot purchase a subscription using credit added from Google Play gift cards.

See: https://support.google.com/googleplay/answer/1267137?co=GENIE.Platform%3DAndroid&hl=en

There is nothing Hema can do regarding this situation.

Please contact Google for assistance.


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