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Navigator [General] - Windows 10 compatibility

Author: Robert Taylor Reference Number: AA-00213 Views: 8684 Created: 2014-04-28 20:37 Last Updated: 2016-04-19 06:57 55 Rating/ 5 Voters

Does the Navigator and it's supporting Windows software work on Windows 10 on a PC or Laptop?

The short answer is that the underlying structure of Windows 10 is still quite similar to earlier versions, and the connection to the PC, and functions of the software are still very much the same as they were previously.

So, yes, you can run the supporting software for your Navigator on a Windows 10 machine.

The supporting software includes the following:

  • Microsoft Windows Mobile Device Center

Allows Sync mode connection to your PC

  • Naviextras Toolbox

Allows you to perform updates to the street mapping on your Navigator

  • Hema Navigator Explorer

Allows you to send/receive 4WD data (waypoints, tracks, routes) between your PC and your Navigator. You can also view the same set of maps which are installed on your Navigator on your PC.


Here are a few tips to keep in mind:

To install the Hema Navigator Explorer PC software from the SD card in your Navigator, it must be connected in Mass Storage mode, as per:

USB Mass Storage Mode connection to PC

Remember, to use the Hema Navigator Explorer application on your PC, your Navigator needs the USB port to be in Windows Sync mode!

See this article in our Knowledgebase for more info:

Windows Mobile Device Center

To connect the Navigator to the PC in Windows Sync mode, the PC must have Windows Mobile Device Center (WMDC) installed on it.

WMDC is NOT pre-installed on Windows 10, but is IS downloaded automatically by Windows Update on your PC, IF automatic Windows updates are enabled. You MUST make sure that you have enabled Windows Update in the settings on your Windows 10 PC for it to automatically install WMDC.

When you connect a Windows Mobile device, the Windows update service will automatically download and install WMDC and associated drivers. This process can take some time, so be patient!

The above information applies also to Windows 8 (and 8.1).



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